Terms & Conditions

Privacy Policies
Fun Factory respects your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We will not share your personal data outside Fun Factory without your consent, except as required by law or to protect Fun Factory its customers, or the public, and then only with partners who share Fun Factory commitment to protecting your privacy and data. At any time you may contact Fun Factory with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Privacy and Data Security
At Fun Factory, your right to privacy and data security is a primary concern. We comply with, and will continue to comply with all applicable industry standards. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software (McAfee Hacker Safe) is the Industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that it CANNOT be read over the internet. Fun Factory has very strict policies and procedures designed to protect the privacy of our applicants and customers. We do not sell or share personal or business information. The collection of personal and business information is solely for the purpose of payment transaction processing services, in which Fun Factory may contract or subcontract with third parties engaged in the business of transaction processing and authorization.

Credit card refunds
Fun Factory processes refunds to the credit card used at time of purchase upon receiving your returned shipment. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

Returns policy
Fun Factory guarantees the quality of all of our merchandise. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for Customer Care assistance at mindy@baumscandy.com.